Harley-davidson Nürnberg

I don't like leaving negative reviews, but I felt that this place didn't represent The American Harley Davidson Company well... I pulled in and saw quite a display with people standing at the entryway... I dismounted with optimism that is get the friendly bikers welcome that I'm accustomed to pretty much everywhere. As I walked past the group gathered, I nodded and received 1 "hello" in German. Cool... upon entering the store, I received zero interest, assistance, or aide. I walked the entire store some areas 3x and not one peep from anyone. As an introvert, I appreciated that lack of interaction, but as a customer, I left feeling unwelcome. I originally went with the idea of buying location specific merchandise and inquire about my service. There was no Nuremberg Harley gear, and I never asked about a service. This place just didn't have the Harley feel... the allure about the brand that's beyond just a bike.

I must say after over 40+ years of riding Harleys I found one of the most expertise dealerships ever ! My bike ,used bought from Nürnberg Harley Dealership with a guarentee was honered with 5 star service ! Greg and I talked about what I was looking for in my bike and we found it ! BAM !! We nailed it ! If you are here in Germany and you want someone to hear and discuss with you your options he is the man to go to . CEE YAAA ! KEEP THE RUBBER SIDE DOWN ! :)

(only for the mechanic shop) This is a review for a 2009 road glide insurance claim (some guy ran into me) If I could give negative stars I would. The worst experience I have ever had. It took 9 moths to change out a saddlebag, front fairing, engine guard, and foot rest. They constantly blamed Harley Davidson for the mistakes, but never once made an attempt to call me for an update. They complained about it being an insurance claim. They know they are the only shop in town and act like it. This isn't a place where the Harley name is made better, but where you can see it is considered a luxury brand only for the lawyers and rich people who drive them. (Edit: after the response from the shop itself) As you can see they don't dispute what I said. The problem I had with it was I was never notified from the shop itself. You would think after 5 months, they would give you an update on the status. Nope. In fact the very opposite. If I called or came in, which I did many times, I was always met with inpatients. Once so much so that the shop manager got into an open argument with me on the showroom floor. THE WORST Harley shop I have ever used (I have used many in the US).